Help Center
Search your question in the search bar or browse through the FAQs below to get answers
- General Inquiry
- Payment & Discounts
- Order Issues
- Delivery & Delivery time
- Partnership Programs
- FUT 24 - What should I do if my transfer market is locked?
You can get the Web App transfer market open by playing games, please follow below steps:
Play 3 full matches in FUT Mode and log into Web App or Companion APP within a calendar day. Normally, keep playing 2 active days would get unlocked. But you share your device with your friends who also play FUT games, it may take 4 active days or more days. So it depends on the number of FUT accounts used on a device.
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SendCancel - Why should I choose MMOWOW.com?
MMOWOW has many years experience in MMORPG field. Our advantage is better Price and High Quality Service. It is easy to find out that our prices are better than most other sites. And we have many customers leave us satisfied reviews every day. It is no exaggeration to say that our service is the best in the industry!
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SendCancel - How to register a member on MMOWOW.com?
There are two ways to become a member on our website! You can click Sign Up button on the top right, or you can also register quickly on the checkout page. Just enter the correct email address and password! For more information about membership, please visit the MEMBER DISCOUNT section on the homepage of our website.
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SendCancel - How to track my order after payment?
There are several ways for you to track and check your order status after payment:
(1) If you have registered MMOWOW member, you can track and check more order details on your member account..
(2) You can get notification emails from mmowow.com when payment is made, when there is a problem with the order and when the order is completed.
(3) You can contact us via LiveChat to check your order easily by the help of our agents.
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SendCancel - How to get instant customer support on MMOWOW.com?
Please don’t hesitate to contact our LiveChat to help on your inquires by clicking “Live Chat” on the bottom right of our website. We provide 24/7 online service. In case if you encounter network issue or long queuing time, you can also email us by Support@mmowow.com.
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SendCancel - FUT 25 - How to get backup codes?
From EA Help, click Accounts, then Account Security. If you need to log in to your EA Account to open the My Account: Security page. Click View next to Backup Codes. You will see a list of backup codes.
Step 1: Log in EA account, and find Account Setting
Step 2: Click "Security", come to "Login Verification" then click "Turn On"
Step3: Fill in the verification code to turn on "Login Verification"
Step 4: Get the Backup Codes
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SendCancel - What if my payment fails?
There are many reasons for payment failure, here are the common reasons:
(1)You have insufficient balance.
(2)You input your card information wrongly.
(3)There is a limit on your card.
Please contact your bank to make sure you can make payments to companies located in other countries.
Try these options:
1. If you are trying to purchase through PayPal, we recommend contacting PayPal to ask for clarification why the payment failed, and you can also try using a credit card that is not attached to the same banking institution.
2. If you are using a credit card/debit card. First, you can try to purchase one more time. Second, you can contact your bank to make sure there isn't an issue with your card. Finally, you can change another card to have a try.
3. If you pay with local payments, please don't worry, you can try it one more time. Some payment methods will be a little delayed, you can contact our online agents to confirm the payment status.
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SendCancel - Why is my payment pending?
A pending e-check is a type of payment option available With PayPal. A pending e-check is just like writing a normal check, and it usually take 1-7 business days to clear while Paypal verifies the funds are present within the senders account. Once the check is cleared, the money is transferred to MMOWOW's account and then your order will be processed immediately thereafter.
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SendCancel - What payment methods do MMOWOW.com support?
We provide various payment methods, such as PayPal, Credit Card, and so on, details are as follows:
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SendCancel - How can I get discounts?
There are many methods to get discounts.
(1) You can become a member of our website. For details, please refer to the Member Discount information on the website homepage.
(2) You can see our discounted games on the homepage and get discount codes. Please note that such activities are usually time-limited. We will also release some holiday discounts on the website banner during different festivals, please continue to pay attention to our website.
(3) You can follow some of our social accounts, such as Facebook, Twitter, etc. We will also release some relevant news about discounts from time to time.
(4) Feedback to loyal customers! We will send some discount codes to customers who purchase on our site for a long time to thank them for their support.
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SendCancel - How long it takes until I get my refund?
If you pay by PayPal, the money will be shown up in your PayPal account instantly after we refund at our end. If you pay by a Credit Card, after we refund, it usually takes 3-5 business days for the money to be shown up in your card.
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SendCancel - Why do I need to verify myself?
For safety purposes, we need to verify the legitimacy of the payment, otherwise we will not approve and deliver your purchase.Thank you for your understanding and support.
(1) We need to verify if the payment is authorized by the owner of the credit card/debit card/payment cards.
(2) There are some buyers under 18 years old who pay with their parents' payment cards without their permission.
(3) Unusual Purchase pattern from you. (large amount or high frequency of purchase)
(4) High charge back rate coming from your country.
All your personal information will be deleted after the verification.
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SendCancel - Can I change my information before delivery?
Yes, of course! If you find that the order information is wrong, please contact our LiveChat(preferred) or send us an email with the correct order information as soon as possible. If the order is not completed, we will correct your order information and complete the order.
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SendCancel - What should I do if I want to cancel the order?
You can contact us by mail or LiveChat with your refund request before the order is completed. Then we will help you handle it as soon as possible.
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SendCancel - How to Get Steam Trading Links
1. Enter the Steam inventory and click "Trade Offer"
2. Find "Who can send me trade offers?" and click to enter
3. Copy the transaction link
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SendCancel - The limit of taking gold for characters in Diablo Ⅱ
In Diablo II, characters can carry 10K gold per level. For example, a 10th-level character can carry up to 100K gold,a level 99 character can carry 990K gold.
But You can put gold in personal stash and shared stash, with a maximum capacity of 10 M gold(Each stash can only carry up to 250K)
ex:If you are Level 60, and ordered 1000K gold, after we trade 1000K, you need to carry 600K first and put it in stash,
then take the left 400K gold.(If you take 1000K at first time, the excess 400K will be recycled by the game and you will lose the gold)
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SendCancel - How to find PUBG Mobile Player ID?
1. Use your account to log into the game.
2. Open your player profile.
3. Your PUBG Mobile Player ID will be displayed.
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SendCancel - How to find Clash Royale Player Tag?
- Use your account login to the game.
- Click on your user name on the Battle tab.
- Your Player Tag will be displayed.
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SendCancel - How to find Brawl Stars Player Tag?
- Use your account login to the game.
- Click My Profile in the upper left corner.
- Your Player Tag will be displayed.
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SendCancel - How to find Hay Day Player TAG?
- Use your account to login the game.
- Click on the “gear” icon at the lower right corner of the screen to access the Friends List.
- Click on Friend Book and your player TAG will be displayed.
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SendCancel - How to find Identity V User ID?
- Use your account to login the game.
- Enter the In-game “Setting".
- Find Your User ID in the “Games” section.
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SendCancel - How to find Farlight 84 User ID?
- Use your account to login the game.
- On the top left tap Portrait.
- Your Player ID will be displayed.
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SendCancel - How to find Tom and Jerry Chase User ID?
- Use your account to login the game.
- Click on your avatar in the top-left corner.
- Your Tom and Jerry User ID will be displayed.
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SendCancel - How to find Eggy Party User ID, Character Name, and Server?
- Use your account to log into the game.
- Tap the avatar on the top left corner.
- The Eggy Party User ID and character name will be displayed.
- On the Main page, the Server will be displayed
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SendCancel - How to Find Honor of Kings Player ID
- Use your account to login the game.
- Click your Avatar and enter personal Homepage.
- Expand the setting on top right and select view UID.
- Your Player ID will be displayed.
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SendCancel - How to redeem PUBG G-Coin?
1. Log in to your PUBG account.
2. At the lobby, select “Store” > “Add Bonus/Gift Code”.
3. Input your key code and select “Redeem”.
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SendCancel - How to invite friends in Monopoly Go?
1. Tap the Friends menu in the bottom-right corner. The icon is a pair of hands shaking.
2. Tap the Invite button. It's the right one on the bottom after entering the Friends menu, and it's green with a person icon. Use this option to invite new friends who don't already play to Monopoly GO.
3. Select the yellow invite button. The button will generate a link you can share.
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SendCancel - How to find Honkai: Star Rail User ID?
- The UID is always visible in the bottom left corner of the screen and remains visible until blurred out or removed.
- The UID is also visible in the Phone Menu.
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SendCancel - How to find Whiteout Survival Player ID?
- Use your account to login to the game.
- Tap the "Avatar" in the Upper Left Corner.
- Whiteout Survival Player ID will be displayed.
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SendCancel - How to find King's Choice UID?
- Use your account to login the game.
- Tap the avatar in the top left corner to enter the Lord page.
- Your UID will be displayed.
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SendCancel - How to find Blood Strike User ID?
- Use your account to login the game.
- Tap the "Avatar" on the Upper Left Corner.
- Blood Strike User ID will be displayed.
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SendCancel - How to find Harry Potter: Magic Awakened User ID?
1.Log into the game with your account.
2.Tap on the backpack in the bottom right corner.
3.Then tap on INFO.
4.You user ID will be displayed.Was this article helpful?
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SendCancel - How to find ML User ID and Zone ID?
Use your account to login the game.
- Click on your avatar in the top-left corner.
- Your ML User ID and Zone ID will be displayed.(e.g. User ID=“12345678”, ZoneID=“1234”)
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SendCancel - How to find Free Fire Player ID
- Use your account to login the game.
- Click on your avatar in the top-left corner.
- Your Free Fire Player ID will be displayed.
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SendCancel - How to find Tower of Fantasy UID?
- Use your account to log into the game.
- Open game setting.
- The TOF UID will be displayed.
- On the main page, tap the Server icon region will be displayed.
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SendCancel - How to find Arena Breakout Player ID?
- Use your account login to the game.
- Click Profile in the upper-right corner.
- Your Player ID will be displayed.
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SendCancel - How to find GODDESS OF VICTORY: NIKKE Player ID & Character Name?
- Use your account to log into the game.
- Tag the profile icon.
- Your GODDESS OF VICTORY: NIKKE Player ID & Character name will be displayed.
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SendCancel - How To Obtain The Friend Link On Steam?
1. Please log in your steam account
2. Click Friends - Add a friend
3. You will see A Quick Invite link
4. Copy it and fill it in the Steam Quick Invite Link
The Settings Before The Trade, The Multiplayer Password Will Be Given After You Make Payment.
How To Get Trade Faster and Safer?
1. How Do I Recieve My order?
Please leave your sign in an open area of the Church of Elleh, not in a haystack or corner!
If you have not got all the items in one trade. Please leave your sign again after you kicked back to your world ! We will summon you again.
2. How To Avoid Invaders?
We strongly Recommed to use Duelist's Furled Finger
3. How To Pick Up Items Quickly?
By equipping a shield and defensive stance, you can pick up quickly.
4. How Can I Complete The Trade Quickly When I Buy Lots Of Runes?
Once you pick up the Runes. Please open the Inventory, Select Lord's Rune, Use selected, Use 99/99 at one time.
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SendCancel - How to find Marvel Snap Player ID?
- Use your account to log into the game.
- Tag the Main icon and click on your Setting Icon in the top-left corner.
- Your Marvel Snap Player ID will be displayed.
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SendCancel - Where can I find my Steam ID?
- Open your Steam Community profile
- Click "Edit profile"
- If you have never customized a Steam social URL for your account, your 64-bit ID will appear under the "Custom URL" box in the format 76561198#########
- If you have customized the URL for your account, you can delete the text in the "Custom URL" box to view your account's 64-bit ID at the URL listed below
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SendCancel - How to find Valorant Riot ID?
- Point to your avatar profile and you will see your Riot ID+Tag
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SendCancel - How To Get Trade Faster and Safer?
1. How Do I Recieve My order?
Please leave your sign in an open area of the Church of Elleh, not in a haystack or corner!
If you have not got all the items in one trade. Please leave your sign again after you kicked back to your world ! We will summon you again.
2. How To Avoid Invaders?
We strongly Recommed to use Duelist's Furled Finger
How To Get Duelist's Furled Finger?
Northernmost zone of Limgrave. In a burnt pillage corpse, next to the Frustrated Spirit
3. How To Pick Up Items Quickly?
By equipping a shield and defensive stance, you can pick up quickly.
4. How Can I Complete The Trade Quickly When I Buy Lots Of Runes?
Once you pick up the Runes. Please open the Inventory, Select Lord's Rune, Use selected, Use 99/99 at one time.
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SendCancel - How to find Once Human User ID?
- Log in to the game using your account.
- On the main screen.
- Your Region, and Server will be displayed.
- Enter Game,your User ID will be displayed.
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SendCancel - How to find Blade X: Odyssey of Heroes User ID
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SendCancel - How to find NBA LIVE In-Game Username?
Log in to your NBA LIVE account and click Settings
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SendCancel - how to find Facebook profile Link?
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SendCancel - How to get Link & Name?
- Invite Link:
1. Go to Friends in the bottom-right corner of your Carnival Tycoon app screen
2. Click the Invite button
3. Click the Invite button again and send the link to yourself or a friend
- User Name:
1. Go to the Menu in the top-right of your Carnival Tycoon app
2. Your In-Game username will be there below your profile picture
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SendCancel - How to get Invite link & In-Game User Name?
How to get Invite link?
We will add you as a friend through the Invite link in your order information and send stickers to your account. Please make sure it is correct
- Open Monopoly GO
- Select the Friends button in the bottom Right
- Click Invite Friend
- Press the yellow Invite button
- Copy the link
How to get In-Game User Name?
- Go to the Menu in the top-right of your Monopoly Go app
- In-Game username will be there below your profile picture
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SendCancel - How to find Elder Scrolls Online User ID?
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SendCancel - How To Complete The Trade Quickly In Elden Ring?
The Settings Before The Trade, The Multiplayer Password Will Be Given After You Make Payment.
How To Get Trade Faster and Safer?
1. How Do I Recieve My order?
Please leave your sign in an open area of the Church of Elleh, not in a haystack or corner!If you have not got all the items in one trade. Please leave your sign again after you kicked back to your world ! We will summon you again.
2. How To Avoid Invaders?
We strongly Recommed to use Duelist's Furled FingerHow To Get Duelist's Furled Finger?
Northernmost zone of Limgrave. In a burnt pillage corpse, next to the Frustrated Spirit3. How To Pick Up Items Quickly?
By equipping a shield and defensive stance, you can pick up quickly.
4. How Can I Complete The Trade Quickly When I Buy Lots Of Runes?
Once you pick up the Runes. Please open the Inventory, Select Lord's Rune, Use selected, Use 99/99 at one time.Was this article helpful?
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SendCancel - How to Bind the game with Google/Facebook?
1. Click the Gear icon in the upper right corner.
2. Select “Save Your Progress”
3. Select "Sign in with Facebook" or "Sign in with Google" to link your game account with Facebook/Google
4. Then you're all set.
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SendCancel - How to get your account detail for Top-up?
1. Enter your Character center and find the Settings page, to view the Account details for your login email. If you log in as a guest, please link your email address here
2. If you didn't have the password or forgot the password of your account, please turn to the Settings page and follow these steps to set up or change your password. For setting or resetting your password, please enter the More pass.
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SendCancel - How to find Friend Code and Character Name?
Friend Code Position:
Character Name Postion:
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SendCancel - How to Obtain the In-Game Email?
1.click on the avatar in the upper right corner
2.click account
3.provide your Email
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SendCancel - How to find Sky: Children of the Light SKY ID?
How to find Sky: Children of the Light SKY ID?
- Use your account to log into the game.
- Tap the Setting icon in the upper right corner.
- Tap the Account icon
- The Sky: Children of the Light Sky ID will be displayed.
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SendCancel - How to find Three Kingdoms Tactics ID
Pass
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SendCancel - How to find my DODO CODE?
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SendCancel - How to find my Ubisoft ID?
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SendCancel - How To Find Player ID Name In Phantasy Star Online 2?
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